Product capability

Automation and auto replies

Create bounded rules for keywords, business hours, webhooks, routing and human handoff without unshipped AI claims.

Customer-controlled account · Consent required · Linked-device risks apply

Automation and auto replies
Automation and auto replies Current product interface mockup
01
Capability

Built to work without losing operational control.

Create bounded rules for keywords, business hours, webhooks, routing and human handoff without unshipped AI claims.

01

Test with synthetic events

Designed as an observable, permission-aware product workflow.

02

Version every published workflow

Designed as an observable, permission-aware product workflow.

03

Inspect redacted execution traces

Designed as an observable, permission-aware product workflow.

02
Workflow

Move through explicit states, not hidden magic.

  1. 01
    Define the boundary

    Choose the workspace, connection, permission and plan context before work starts.

  2. 02
    Preview the outcome

    Show validation, exclusions and expiry before anything can be committed.

  3. 03
    Observe the result

    Keep normalized status, history and safe recovery paths visible.

Designed for real operations

Loading, empty, disconnected, permission and plan states belong to the feature.

The public page sets the expectation that customers will see explicit operational states inside the authenticated application.

Automation and auto replies
Automation and auto replies Current product interface mockup
A deliberate first step

Start with one customer-controlled account.

Create a workspace, read the connection disclosure and send a safe test before inviting your team.